Management Tips
Tracking Comments About Your Internet Business
Dec 4th
Do you know whether or not anybody’s talking online about your internet business? If the answer is “Yes”, are you aware of what they are saying and, if necessary, are you able to address any issues brought up in a timely manner? If the answer to the last question is “No”, with the viral nature of commenting and social media in general, just one negative comment may result in irreparable damage being done to your brand.
Fortunately, this doesn’t have to be the case, as there are plenty of services out there that can help with monitoring user feedback, some of which are free, if slightly limited, some of which charge a monthly fee.
There’s More To Feedback Than Just Facebook And Twitter
You may think that by monitoring user feedback and comments on the social networking biggies like Facebook, Twitter and Yelp you’ve got it all covered, but there are many other platforms on which users can rant and vent their frustrations. For that reason, companies are taking advantage of new tools to keep track of what people are saying about them online.
Google Alerts is one of the more basic services that are used to track mentions of selected keywords on the web and then update users about those mentions via e-mail. Other services such as Hootsuite and Social Mention check for relevant comments through user profiles on social networking sites like Twitter, MySpace and Facebook, providing not only feedback but valuable business intelligence, potentially leading to new products and other offerings resulting directly from customer comments and feedback.
More Brands Need More Sophistication
If your company has several brands, you will soon outgrow the basic services offered by tools like Google Alerts. Several companies including Radian6, Viralheat and Trackur offer services that are able to monitor multiple brands through web-based dashboards. They offer various packages priced to suit companies ranging from small businesses to large corporations, providing detailed analytics along with the ability to detect whether posts are positive, negative or neutral, making it easy for businesses to determine which posts require their attention.
Even the finest corporations receive negative press occasionally, so protect the brand of your internet business by monitoring what people are saying online and reacting quickly to deal with any negative criticism.
Talk to a UK internet business coach about which monitoring service is appropriate for your business, and help protect your investment.
Why Internet Consultants Can Help Your Internet Business
Aug 14th
There are many new products on the market every day telling you how to use or utlise another advance in Internet marketing. When you are new to Internet marketing this perptual increase and ever changing flow of information and methodology can seriously impact on whether you actual get any real internet marketing done or you are stuck at square one continually trying to learn new techniques to help make your internet business visible in the market place.
This is where an internet consultant can help you by showing you the best products to use or by introducing you to a good internet marketing service company. Internet Marketing done with the aid of a UK Internet consultant can be far more cost effective than going it alone and can far more quickly help you see return on investment (ROI).
An internet consultant can help you plan advertising strategies dependant on your budget so that they fit in with your overall business plan and allows you room to test your markets in a more productive way that you maybe able to do alone. Some of the strategies an internet consultant could useare organic search marketing, PPC, CPC image or video ads and social media advertising.
Your internet business’ visibilty is important so it is necessary to your online survive that you stop buying products whether they are good or not and start utilising and buying advise from someone that understands your arena in this case the internet to ensure you are reaching your target audience and that your ads are engaging enough to ensure either leads or new customers.
An internet consultant can help you fix the problems and issues on your website first and will help you analyse your market throughly, they can look at your content and traffic and even your email campaigns. They need not be expensive to hire either and can be considerably cheaper than the latest product launched and if managed properly can be great for your business and free up your time to get on with the real business of your business.
There are many internet consultants in the market and it is always best to try to choose one from your local geographical region especially if you are doing business locally this will ensure they know your market and can better aid your internet businesss and your internet marketing to greater success.
‘Importance Of Work-life Balance For An Entrepreneur’
Jul 12th
Running your own business is a tough job. If you are in a conventional earning job then you can plan in order to maintain a balance between work and your personal life. But things become different when you own a business because running a business demands the extra efforts and can leave you spending many more hours working than if in a conventional job.
When working for yourself you need to be there whenever you see an opportunity and you must always be ready to face new challenges, this fact alone makes it hard to plan anything with certainity so it becomes tough to get time for yourself, let alone your family.
As a person you must appreciate the fact that you should not work for hours on end like a machine. You do need some time to relax and rejuvenate yourself. If you work continuously in a stressed environment you may get burnt out.
It is a known fact that productivity levels fall when you do not refresh your energy levels from time to time. ‘Workaholics’ advocate that the output they can generate, given a set of inputs, is directly proportional to the number of hours they put in. This may be true to some extent but maybe they should also think about the fact that the productivity unleashed during those hours are what matters in the final outcome, and not just number of hours spent.
As a businessman/ woman, you should try to focus on the output generated per hour rather than the hours put in. This way you will be able to evaluate your operational efficiency and work towards improving them. It is important to keep a time for yourself during busy schedules to rejuvenate yourself, by doing so you help yourself towards better work-life balance. There are some steps you can take to maintain work-leisure balance while on the job.
Firstly, check out the time when your customers require you the most and plan your work schedule in such a way that you are available at that time without any sort of breaks unless it goes over lunch etc (bathroom breaks not included of course
). For the rest of the time you can plan out appropriate breaks during the remainder of your working hours.
You can take time out to walk out of your office or attend a networking event and interact with different people (it is work but of the lighter version , try not to go in with a sell mentality), that way you have time out and at the same time expand your network, you may even get a prospect or customers through your network.
There are a lot of social networks which are available like Lion’s club, rotary club, Chambers of commerce etc. where you can meet like-minded business persons which may be useful to your business. Alternatively listen to some music for ten minutes, go for a walk, join a gym and work out during the slow hour periods, if you decideto do this you will free yourself from hectic hours and also build up healthy physique.
To get more family time plan to do things in quiet times, if you think you cannot find quiet time ask yourself this ‘can i get up a little earlier or do something else like read and respond to email a little later in order to make time during sensible hours to play with your children or take them/ pick them up from school? With a little thought you will find that you can – the key is knowing when your busy periods are so you can utilise your quiet times.
Adopting a better life-style is as important as generating better profits for your business. No matter how much you have to work, you must make space for leisure time. As we have seen above, even eisure activities can be aligned to your business motives like expanding networks, if planned in a proper way, running a business can be fun.
Always remember that you should not ruin your health to earn money and then spend the same to regain your health. You must always strive towards a healthy work-life balance.
Is Conventional Advertising Dead?
Jun 2nd
‘Outdoor Advertising’
The traditional printed ‘brochures’ or ‘leaflets’ carry your message to various sets of customers, by reaching inside their homes. They are very cost effective provided you have good distribution channels i.e a good delivery company and if done in the correct way can get your phone ringing immediately. The mass distribution or door-to-door distribution approach has proven for some industries to have a higher ROI for B2C ( Business to Customer) than an online advertising campaign of the same nature. Apart from leaflets, and brochures, posters or banners can be printed and placed on various public sites i.e billboards if youcan afford it or places like local Banks (seen as trustworth on the most part) is always a good place to advertise as they have local boards for advertising and local shops. These advertisements are also cost effective, have repeated exposure to customers and provide quick communication, with local boards in banks if they are busy banks you may need to go there twice a month to renew your ad. None of these methods will work for you if your message is not concise with a finishing touch of creativity.
‘Newspaper advertising’
Newspapers or magazines have a mass reach and therefore are a good means to reach many customers by a single ad. You get the attention of your target customers by strategically choosing the section where you put your ad, be it classifieds or in an editorial section. If you are publishing an ad in editorial section make sure that it is more of an image building or awareness creation activity rather than a sales pitch. The biggest advantage of using newspapers and magazines is the mass reach among the already classified audience which means you can target your customers easily. Since the newspaper or magazine ads have a short life span, they ought to be creative enough to get and sustain the attention of the reader. The Proviso here do your research on the reach of the paper you are putting your ad in make sure it reaches a significant amount of the right type of readers (target the type of reader and the type of newpaper or magazine you use),also haggle on the price you pay to advertise always try to get a discount on long runs or extra weeks free.
‘Mass media advertising’
TV, radio and cinema are the conventional means of advertisements. They have proven to be most effectivethough they are not cheap. Because they cater to such a large audience it becomes difficult to capture any target audience unless what you sell has a wide ranging appeal i.e. a product like chocolate. A TV or a radio ad must contain a message that has a repetition of ads in order to sustain the attention of customers in these cases. In fact, repetitive advertising is not very costly in the case of radio, as radio ads don’t have images, but the message you want broadcast must be quick, sharp, to the point and of broadcasted quality.
‘Direct interaction with customers’
Reaching out to your target customers by direct interaction with them is a useful promotional method. one of the ways is ‘direct mailing’ which is, sending a sales letter to a list of customers by mailing or by inserting them in newspapers or magazines. You can also distribute CDs containing an audio or visual message. Though the responses are not always one hundred percent but a fraction of customers are still captured. You can also organize PR events where you can involve the public. But you need publicity for such an event to be successful. Such PR activities are better than mass advertising as you get on the spot feedback for your campaign. Last, but not the least, is the ‘word of mouth’ advertising. If you have established a reputation for your brand, then all you need to do is to showcase your product and its features; the rest will be done by your customers. Remember, your customers become your promoters if they like your products or your worse crritics if they do not.
Conential advertising is far from dead it still is a better form of advertising for some business types than online marketing and does have the added advantage of something physical which many people still can associate with far easier than virtual advertising. There is still a lot of potential in conventional advertising provided you know how to utilise it. remember that like all advertising these methods can be your friend or enemy depending on how well you have researched and planned your campaign.
The Secret On How to Reduce Business Telephone Bill
May 29th
Today’s post is all about one of the biggest costs for many businesses regardless of the size. All business use their phone for calling clients after all it can well be the lifeline for reaching out to prospective clients and present clients. I need not spout benefits at you, however as great a communication tool as it is the cost of ringing some service providers and or utility companies indeed possibly suppliers can end up costing you a fortune.
Now I know that some businesses have tied themselves into business packages, which reduce some of the cost of calls, but even these most of the time do not cover the dreaded 0844,0845, 0870 and 0871. These calls are non-geographical numbers that are essentially tied to a standard landline number 01,02,03. Now the secret of how to save money is out and The Internet Business Coach is sharing it with you.
Recently you may have noticed a drive from BT to make 0845 numbers free for people, what you do not know is the reason for this. Well over recent years more and more people are complaining about having to call these numbers and the cost of them especially when it was discovered that many of the larger companies were using the money they made from you ringing these numbers to help finance the cost of call centres and such, even smaller companies using these 08 numbers could offset costs using it. Not too long ago a The Guardian newspaper and BBC Radio 2 featured a company who basically said that they would help consumers and businesses to save money on these calls.
Now a lot of people did hear about this site but millions of others did not, so i am going to share this money saving information with you because it must be shared. The idea of this site is to allow you to either enter the companies name or the 0844, 0845, 0870 or 0871 number given for a company and get a standard line number you can ring as an alternative.
On seeing the site I was sceptical that it could work but trust me The Internet Business Coach have been using it for over a month and it has been amazing, I am yet to come across a dead number although it does happen as some companies once they know the word is out will change the number, however this is a minor inconvenience as the saving you can make both on your business and home telephone bill is major.
The site also features a sharing area where if you know a standard number for a company that you can enter the details for it to share with everyone else, this whole site works on the cooperation of all users adding to the database and lets face it sharing is your way of giving back, like how i am sharing this information with you now.
At this point you need to know who it is but before I tell you this let me just mention to you that although this site is amazing, has a forum to answer any questions you may have unfortunately sometimes the site is just plain unavailable. Now i do not know if this is due to the high volume usage of the site or the huge database in any case if you find it is not going on one day it is well worth it to you to keep trying on alternate days till it is back up – it does come back up eventually.
Ok drum roll – the site is called ‘Just Say No To 0870‘ use it. My suggestion is to compile a list of people you regularly ring go to the site and look them all up and put the standard landline numbers next to them. Now go save money on your home and business bills








